Thanks for your interest in our products. Best Friend Marketing LLC strives to be a company that produces products of the highest quality. Your satisfaction is planned on, prior to assembly of each leash and collar.
We are an American family-owned and operated company.
Our products are handcrafted in America and are easy to maintain. For cleaning, place the product in a sock and wash in your washing machine or dish washer, cold water (no bleach).
Air dry (do not use a clothes dryer). For products with metal hardware, place a drop of oil in the finger snap of the leash and clip of the collar. If the nylon material should fray, hold a match to the frayed area and singe. This will reseal the fray from getting worse. A fray in the cotton material can be sealed with water based glue. The metal hardware is nickel plated steel except where brass is specified.
All products produced by Best Friend Marketing LLC are specifically made for pet use only.
All products produced by Best Friend Marketing LLC are warranted against material defect.
Simply return the product to where you purchased it for a new piece. Our products are intended for use by responsible pet owners. Responsible pet owners do not allow their pets to chew leashes or collars. Chewed leashes & collars are not covered by our warrantee.
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